⚠️ Warning: Gambling can be addictive. 18+ Only play with money you can afford to lose. Seek help if you need it.
Pg soft believes that online entertainment should be a source of enjoyment, not stress. We provide the tools, resources, and support you need to ensure gaming stays entirely within your control.
For pg soft, responsible gaming is at the core of everything we do. We know that most Malaysian players who enjoy slots, baccarat, poker, or bet on badminton and EPL football do so purely for entertainment – and we want to make sure it stays that way.
The pg soft platform is built not only to deliver an enjoyable gaming experience, but also to ensure you always stay in full control. We provide comprehensive self-control tools, guidance on recognising warning signs, and support for those who need it – all accessible directly from your account.
Most importantly: using pg soft's self-control tools is not a sign of weakness. It is a sign of maturity and good judgement. Players who set their own limits before playing actually enjoy the experience more, because they don't have to worry about the financial impact.
⚠️ Golden Rule: Never bet with money you need for essentials – rent, food, bills, or family expenses. Set a separate entertainment budget, and treat that as your limit.
The bar indicates your responsible gaming compliance level.
All these tools are available free of charge to every pg soft member. You can activate, modify, or remove these limits directly from your account settings – no approval required.
Set the maximum amount you can deposit within a daily, weekly, or monthly period. For example, set a daily deposit limit of RM 100 – once this limit is reached, pg soft's system will automatically block any further deposits until the next period begins.
Effective: ImmediatelySet a maximum loss limit within a given period. Once you hit the limit you've set, access to games will be temporarily suspended for that period. This is one of the most effective tools for managing your gaming spend on pg soft.
Effective: ImmediatelySet a maximum number of hours you can play per day. Once the limit is reached, you'll receive a reminder and the option to continue or stop. Time limits help prevent unplanned extended sessions — especially when watching EPL matches or betting on badminton.
Effective: ImmediatelyEnable periodic reminders during your gaming session. You can set alerts every 30 minutes, 1 hour, or 2 hours to keep track of how long you've been playing. These small nudges have proven highly effective in helping players stay aware of the time they spend.
Effective: ImmediatelyNeed a short break? Suspend your account temporarily for 24 hours, 72 hours, one week, or one month. During the break, you won't be able to log in or make deposits. Your existing balance and winnings remain safe in your account.
Effective: ImmediatelyFor players who feel they need to step away for an extended period, pg soft offers self-exclusion ranging from 6 months to 5 years, or permanently. Once self-exclusion is activated, the account cannot be reopened before the period ends, regardless of any request.
Cannot be cancelled early📋 How to Activate Self-Control Tools: Log in to your pg soft account → Click the profile icon → Select "Responsible Settings" → Choose the desired tool → Set your limit value → Confirm with OTP. All changes take effect immediately. Any limit increase (e.g. raising your deposit limit) requires a 48-hour waiting period as an additional safeguard.
Setting up self-control limits on pg soft takes less than 2 minutes. Just follow these simple steps:
Open the pg soft platform and log in using your username and password. If you don't have an account yet, register for free — the process takes less than 3 minutes.
Click the profile icon in the top-right corner of the platform. Select "Account Settings" from the dropdown menu that appears.
In the settings page, look for the "Responsible Gaming" or "Self-Control" section. You will find all available control tools there.
Choose the type of limit (deposit, loss, time, or self-exclusion) and enter your desired value. You can set multiple limits at once for more comprehensive protection.
Enter the OTP sent to your registered phone number to confirm the change. The limit will take effect immediately upon successful verification.
Identifying early warning signs is key to preventing a gambling problem before it becomes serious. Watch for these signs in yourself or someone close to you:
Placing larger bets in an attempt to recover money already lost — this is the most common and dangerous warning sign among slots and casino players.
Hiding how much time or money you've spent gambling from family members or friends.
Using loans, credit cards, or borrowing from others solely to make deposits on a gaming platform.
Gaming begins to interfere with work, school, family relationships, or basic needs such as paying bills and putting food on the table.
Feeling a strong urge to keep playing even after you've decided to stop or have reached a limit you set for yourself.
Answer the short questions below to assess your relationship with gaming. Your responses are private and are not recorded by pg soft.
Click Yes or No for each question. All responses are confidential and not stored.
Pg soft conducts thorough age verification during registration and the KYC process. We strictly prohibit access by anyone under 18 years of age and carry out regular checks to ensure compliance.
The pg soft system automatically monitors each member's playing patterns. Any sudden changes in deposit behaviour or session duration will trigger an alert, and our team will proactively reach out to the player in question.
Pg soft does not send pressure communications or encourage you to play more once you've stopped. We do not send bonus offers to players who have opted for self-exclusion or set control limits.
All pg soft customer support staff receive dedicated training on how to identify signs of problem gambling and how to provide appropriate support to players who need it.
Pg soft does not offer credit facilities, loans, or any form of debt to players for betting purposes. All deposits must come from funds already available in your account — this is a no-exceptions policy.
Pg soft regularly publishes educational content on responsible gaming – articles, guides, and self-assessment tools like the quiz above – to help players stay informed and self-aware.
No emails, notifications, or bonus offers will be sent to players who have set self-control limits or who have been inactive for more than 30 days without reason.
If you or a loved one contacts pg soft seeking help with a gambling problem, we will respond seriously, promptly, and without judgement.
Our RNG is independently audited. No odds manipulation, no silent RTP changes. You have the right to know the true odds of every game you play.
We would rather lose a player than see them suffer financial hardship or mental health issues due to excessive gaming.
If you or someone you know is struggling with gambling-related issues, don't wait. Early action is the key to recovery. pg soft is always here to help.
Pg soft's Bahasa Malaysia-speaking support team is ready to help you activate self-control tools, process a self-exclusion, or simply talk through your concerns.
Log In to Get Help🆘 In an Emergency: If gambling has caused serious emotional distress, affected your family, or led to significant financial hardship — please seek professional help immediately. You deserve support, and asking for help is a sign of strength, not weakness.
Register today and set your self-control limits from day one. Play over 500 games including slots, baccarat, poker, badminton, and virtual sports – with peace of mind and full control.
For players aged 18 and above only. Gambling can be addictive – please play responsibly.